Target Audience
This
workshop is designed for professionals who desire to enhance their problem
solving and
decision
making skills.
Workshop Information
A variety
of practical examples and case studies will also be used, which will be current
and
relevant to
the workshop and the audience. The participants will also be encouraged to play
an
active role
in the workshop. Participants will be encouraged to take part in a variety of
exercises,
as well as
discuss various elements of the workshop and related issues.
Topics Covered:
Systematic
vs. creative problem solving techniques
When to use
each technique
Developing
creativity, creativity inventory
What are
creative people like?
Criteria
for using creative techniques
Define the
Problem
Problem
identification
Critical
thinking
Is every
issue a problem that needs to be solved?
Gather Facts
and Data
Idea
generation and fact finding
Analyzing
Performance Problems
Categorize
problems
Identify
barriers to the solution of problems
How to get
results through creativity
Brainstorming
Organize
the Information
Matrix
organization
Another
approach to creative problem solving
Likes and
differences
Develop
Alternative Solutions
Evaluate
and select
Force field
analysis
Action plan
Gain
acceptance and take action
Analyze the
Alternatives and Decision Making
Value
analysis
Path of
least resistance
Consensus
decision making
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