Sunday, April 21, 2013

Do Not Disturb - I am Tired ! Stress Management

Soft Skills for the Winning Manager


Tuesday, March 19, 2013

Office Etiquette for the Winning Professional




Office Etiquette for the Winning Professional by 





Follow the email and telephone etiquette

Respect your colleagues at the work place

Respect your colleagues at the work place

Follow the rules and regulations of the organization

Be polite and courteous towards your colleagues and customers

Do not disturb your colleagues unnecessarily 

Respect colleagues having lunch at their workplace 

Do not shout or be loud at the work place

Monitor your speaking volume

Respect and be mindful of other’s needs at the workplace like computers, printers, faxes, copiers, stationery etc.

Dressing should be appropriate, neat and clean.

Do not use strong perfumes and body spray

Avoid excessive jewellery

avoid pompous exhibition of dress accessories

Be careful and sensitive about smells like dirty socks, body odour, food etc.

Keep your work station  neat and clean

Do not litter or clutter

If using music  keep your music to yourself.

Ensure you not disturb others with loud music

If  sick stay at home. 

Do not pass on the sickness to others!

Take permission before borrowing things from others

Follow the parking lot rules


Do not disturb others at work just because you have completed your work

Do not gossip about colleagues

Do not pass information about your work to outsiders

Do not misuse office stationaery 


S.Swaminathan
Motivational Speaker , Corporate and Soft skills Trainer
and Director - Asktenali.com - HRD Trainers


Friday, February 15, 2013







Target Audience
This workshop is designed for professionals who desire to enhance their problem solving and
decision making skills.

Workshop Information
A variety of practical examples and case studies will also be used, which will be current and
relevant to the workshop and the audience. The participants will also be encouraged to play an
active role in the workshop. Participants will be encouraged to take part in a variety of exercises,
as well as discuss various elements of the workshop and related issues.

Topics Covered:

Systematic vs. creative problem solving techniques
When to use each technique
Developing creativity, creativity inventory

What are creative people like?
Criteria for using creative techniques
Define the Problem
Problem identification
Critical thinking
Is every issue a problem that needs to be solved?

Gather Facts and Data
Idea generation and fact finding
Analyzing Performance Problems
Categorize problems

Identify barriers to the solution of problems
How to get results through creativity
Brainstorming

Organize the Information
Matrix organization
Another approach to creative problem solving
Likes and differences
Develop Alternative Solutions
Evaluate and select
Force field analysis

Action plan
Gain acceptance and take action
Analyze the Alternatives and Decision Making
Value analysis
Path of least resistance

Consensus decision making

Faculty Development Program










Objectives:  Faculty Development Program embraces an approach that assesses extensively the needs of key stakeholder groups, and then designs a comprehensive, strategic program that targets those needs. Continuous feedback and program improvements insure that institutional investments of time and emotional energy are optimized, while keeping costs manageable.

 

Workshop Information

A variety of practical examples and case studies will also be used, which will be current and relevant to the workshop and the audience. The participants will also be encouraged to play an active role in the workshop. Participants will be encouraged to take part in a variety of exercises, as well as discuss

various elements of the workshop and related issues.

 

 

Topics covered:

Understanding Self, Role & Environment

Motivation / Focus 

Developing Self Esteem and Self Confidence 

Effective Communication & Presentation

Transactional Analysis 

IPR Skills and Mapping Relationships

Emotional Quotient 

Empathizing – the power of connecting with people

Assertiveness – an alternative to aggressive and submissive behavior

Positive Mental Attitude

Adaptability 

Personal and Professional Ethics

Spiritual quotient

Case Studies

Time and Stress Management

Health and Happiness    



contact us at 0 9840321928 or visit us www.asktenali.com










Behavioral Skills Training
Business Communication
Business Etiquette Training
Coaching and Mentoring
Conflict Resolution and Problem Solving
Corporate and Business Etiquette
Corporate Etiquette
Corporate Training
Creativity and Innovation
Customer Care Training
Customer Satisfaction
Customer Service
Developing IPR Skills
Effective communication skills
Effective Leadership
Effective Meeting Skills
Email and Telephone Etiquette
Emotional Intelligence and Stability
Ethics and values
Ethics in Business
Faculty Development Program
Fear Management
Grooming and Self Management
Improving Sales Skills
Interpersonal Skills Training
Life Skills Training
Management Skills for Office Staff
Managerial Skills Training
Managing Change
Managing Difficult People
Marketing and Sales Training
Motivation
Negotiation Skills
Office Management Training
People Skills Training
Personal Effectiveness
Personality Development
Positive Attitude
Presentation Skills Training
Selection and Interviewing Skills
Soft Skills for Managers
Soft Skills for Techies
Soft Skills Training
Stress Management
Supervisory Skills Training
Team Building and Team Work

Time Management

Work and Life Balance


www.asktenali.com

Asktenali.com - HRD Trainers - Empowering human resources since 2000

empowering human resources for more than a decade
_________________________________________________________________________________






General: Corporate etiquette covers nearly universally accepted rules, both written and unwritten, of conduct and demeanor that make social and business interactions pleasant and productive. Protocol, manners, behavior and formalities appropriate to the occasion, coupled with a degree of civility and courtesy greatly enhance the chances of successful interactions and fruitful negotiations leading to lasting personal and business relationships. In the highly competitive international business environment of today, these fine practices, act as powerful differentiation between competitors and make it imperative for executives at all levels to learn and studiously practice the same to stand out as accomplished professionals.
The bedrock of proper manners and etiquette however is a well developed personality. Only cultured and self confident executives with high degree of self respect and self esteem who are articulate, can project the kind of impressions that contributes to the overall corporate image. Equally important is the office etiquette which relates to coworker interaction and which visibly reflects the corporate culture. Quiet efficiency, respectful and dignified behaviors speak much eloquently than vociferous pretentions and ostentatious displays.



Topics to be covered

Understanding Self, Role and Environment

Transactional Analysis

Importance of Impressions

Making Proper Introductions

Basic Rules, Protocol and Conventions

Handshakes

Fundamentals of Corporate and Business Etiquette

Office Etiquette

Conduct at meetings and during negotiations

Conversational Techniques

Polite Conversation in Social Gatherings

Topics avoided

Interpreting Body Language

Receiving and Giving Compliments

Telephone and Mobile Etiquette

Personal Hygiene and Dress Code

Personal Grooming

Body Language and Space

Poise, Posture & Gait, Personality Indicators

Eye-Contact

General Social Conduct


Contact us  at 0 9840321928 or visit us at www.asktenali.com


Monday, February 11, 2013

Workshop on Customer Service with Emotional Intelligence





Workshop on Customer Service with Emotional Intelligence



Asktenali.com - HRD Trainers - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.

Asktenali.com is your perfect choice for your training needs because of its experience and capacity to train your team in HRD Topics including Soft skills. The Training Division has invested time and effort towards providing world-class services, which are both efficient and cost effective for corporate organizations. Our aim is to become a business partner by providing Training suited for your specific requirement and we believe in providing training solutions that facilitates personal growth, skill development, and skill advancement.

Asktenali.com offers full-day and multi-day workshops. Our workshops are interactive, activity and result oriented with emphasis on business applications.

For content and other details please contact us at 0 9840321928 or email us at askten@gmail.com




Effective Leadership
Team Building and Team Work
Supervisory Skills Development
Managerial Skills Development
Developing IPR Skills 
Conflict Resolution and Management 
Ethics and Values 
Emotional Intelligence 
Work and Life Management 
Time Management 
Communication Skills Development
Problem Solving and Decision Making
Creativity
Business and Corporate Etiquette
Personality Development
Grooming and Self Management 
Negotiating Skills
Management skills for Secretaries, Administration and Support Staff
Marketing and Sales Training 
Customer Care and Service
Coaching and Mentoring
Training the Trainer


For further details please contact us at 0 9840321928 or email us at askten@gmail.com 

Effective Stress Management for the Winning Professional


Stress Management



Asktenali.com - HRD Trainers - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.

Asktenali.com is your perfect choice for your training needs because of its experience and capacity to train your team in HRD Topics including Soft skills. The Training Division has invested time and effort towards providing world-class services, which are both efficient and cost effective for corporate organizations. Our aim is to become a business partner by providing Training suited for your specific requirement and we believe in providing training solutions that facilitates personal growth, skill development, and skill advancement.

Asktenali.com offers full-day and multi-day workshops. Our workshops are interactive, activity and result oriented with emphasis on business applications.

Workshop on  Stress Management

The nature, sources and causes of stress
What does stress mean to you?
Nature of stress
Sources of stress
Causes of stress
Coping with and managing stress in the workplace and at home
Discovering your stress index
Recognizing stress in self and others
Consequences of stress
Managing stress in the workplace (Stress Response analysis)
Coping with stress
Work and Life Balance
Health and Happiness

Assertive Communication for the Winning Professional

Assertive communication 
It is a way to communicate your rights, feelings and needs- but in a good way. It is methods of letting people know where you stand on things and what your limits and boundaries are.
Assertive communication allows you to clarify communication and stand up for yourself without making things worse or getting a negative result or response.
To find out more about our training program on  Soft Skills contact us at  0 9840321928 or email us atswami@asktenali.com








         

Workshop on “Communication for Professional Effectiveness”








Workshop on  “Communication for Professional Effectiveness”

Asktenali.com - HRD Trainers and Consultants offers full-day and multi-day  workshops. All of our corporate activities are interactive, full of adventure and emphasize business applications. We make your event fun, memorable and - most importantly - results oriented. .

 This highly interactive workshop explores Communication and Behaviors as they relate to successful management practices. 

Workshop Information

The workshop is intended to be provided in an interactive format. A variety of practical examples and case studies will also be used, which will be current and relevant to the workshop and the audience. The participants will be encouraged to play an active role in the workshop. Participants will also be encouraged to take part in a variety of exercises, as well as discuss various elements of the workshop and related issues. Participants will receive a comprehensive set of notes relating to the workshop, as well as tip sheets, checklists and other supporting information, to take away for future reference.

Target Audience

This workshop is designed for Entry Level Professionals, Executives, Front office Professionals, Managers, Supervisors or for anyone who desires to enhance their communication skills.

 The Topics covered are

Understanding Self, Role and Environment

Verbal and Non Verbal Communication (Body Language), 

Assertive Communication,

Listening Skills,

Effective Writing and Presentation,

Public Speaking,

Phone Etiquettes,

Email Writing,

Interpersonal Skills (with emphasis on business relationships),

Transactional Analysis





Management Development Programs from iHRDe - an initiative of Asktenali.com - 2012 more.......


Management Development Programs from iHRDe - an initiative of Asktenali.com -  2012 more.......

A well-skilled workforce equals corporate success. Along with saving your company valuable time and money, you'll provide your employees with the opportunity to learn the necessary skills to lead improvement initiatives that result in measurable sales growth, economic value, customer satisfaction and retention, and employee satisfaction and motivation. These skills will help strengthen your bottom line and create a streamlined work environment.


Asktenali.com - HRD Trainers - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.

Asktenali.com is your perfect choice for your training needs because of its experience and capacity to train your team in HRD Topics including Soft skills. The Training Division has invested time and effort towards providing world-class services, which are both efficient and cost effective for corporate organizations. Our aim is to become a business partner by providing Training suited for your specific requirement and we believe in providing training solutions that facilitates personal growth, skill development, and skill advancement.

Asktenali.com offers full-day and multi-day workshops. Our workshops are interactive, activity and result oriented with emphasis on business applications .

For further details please contact us at 0 9840321928 or email us at askten@gmail.com

Effective Business Writing for the Winning Professional

Business Writing



Business Writing

There are some niceties involved with business writing.

Business writing has some accepted formats, such as how to organize memos, reports, and letters.  In addition, business writing has some generally accepted practices:  writing concisely, using bullets and headings, employing short sentences, creating brief paragraphs, and getting to the point quickly.

You don't waste the reader's time by being obscure nor do you patronize.

In brief, business writing must be reader friendly.  If it's not, your efforts to communicate may fail. 




Faculty Development Program 

Objectives: Faculty Development Program embraces an approach that assesses extensively the needs of key stakeholder groups, and then designs a comprehensive, strategic program that targets those needs. Continuous feedback and program improvements insure that institutional investments of time and emotional energy are optimized, while keeping costs manageable.

Workshop Information

A variety of practical examples and case studies will also be used, which will be current and relevant to the workshop and the audience. The participants will also be encouraged to play an active role in the workshop. Participants will be encouraged to take part in a variety of exercises, as well as discuss various elements of the workshop and related issues.

Topics covered:

Understanding Self, Role & Environment

Motivation / Focus

Developing Self Esteem and Self Confidence

Effective Communication & Presentation

Transactional Analysis

IPR Skills and Mapping Relationships

Emotional Quotient

Empathizing – the power of connecting with people

Decision Making, Problem Solving

Assertiveness – an alternative to aggressive and submissive behavior

Positive Mental Attitude

Adaptability

Personal and Professional Ethics

Spiritual quotient

Effective Leadership and Managerial Skills

Case Studies

Time and Stress Management

Health and Happiness

 Contact us Mob: 0 9840321928




Faculty  S.Swaminathan





S.Swaminathan is a Motivational Speaker, Soft Skills Trainer, HRD Consultant and Director – Asktenali.com and has held several senior management positions in the Information Technology Industry.




                                             

Thousands have benefited through his seminars, workshops and lectures on Leadership, Management, and Personality Development related topics conducted for students, professionals and faculties of educational institutions.

Currently he is involved in training management and academic professionals on Effective Leadership and Management through interactive and activity oriented workshops.

S.Swaminathan along with “The Economic Times” has conducted seminars / lectures on leadership, soft skills and other related topics. Indian Institute of Technology, Great Lakes, Indian Institute of Planning and Management, RBS, ITM Business School are among the educational institutions benefited by his lectures.
 The list of corporate beneficiaries includes MNC's and Indian companies like Emerson, LIC of India, LUGI, KCP Ltd,  Lanco/Aban Power, Fisher, Korcomptenz, Suzlon Energy Limited, FLSmidth, Federation of Indian Export Organizations, The Economic Times, DP World, Inautix (Subsidiary of Bank of New York), William Hare, UTI Technology Services, Caresoft Global, LIC of India,  Reliance Life Insurance, West Asia Maritime, City Union Bank, United Liners; Shasun Chemicals & Drugs; GCM Worldwide, GS3 Services, SRM Infotech, Tesa Tapes etc.

He was associated as the main faculty for the workshop “Building Managerial Capacity” under the Technical Education Quality Improvement Program funded by World Bank for Principals, Head of Departments, Professors and Lecturers in the State of Karnataka. He has conducted Leadership and Faculty Development Programs for various educational institutions which include Sastra University, Easwari Engineering College and Jerusalem Engineering College.

He is the author of several books on Soft Skills. He has also appeared in number of T.V. Programs on HRD topics. A widely traveled person, he speaks in English, Hindi, Bengali and Tamil among several others languages
For further details please contact us at 0 9840321928 or email us at askten@gmail.com 

Time management Skills Training for the Winning Professional





Time  Management


Asktenali.com - HRD Trainers - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.

Asktenali.com is your perfect choice for your training needs because of its experience and capacity to train your team in HRD Topics including Soft skills. The Training Division has invested time and effort towards providing world-class services, which are both efficient and cost effective for corporate organizations. Our aim is to become a business partner by providing Training suited for your specific requirement and we believe in providing training solutions that facilitates personal growth, skill development, and skill advancement.

Asktenali.com offers full-day and multi-day workshops. Our workshops are interactive, activity and result oriented with emphasis on business applications.

Time management is actually self management. The skills we need to manage others are the same skills we need to manage ourselves: the ability to plan, delegate, organize, direct and control.

Time Management is a set of principles, practices, skills, tools, and systems that help you use your time to accomplish what you want.

Making effective and efficient use of your time
What is time management?
How well do you manage your time?
Enhancing promotional prospects
Maximizing job satisfaction by achieving goals
Time Robbers
Time Robber Strategies
Summary of Time Robber Strategies/Hints
Time management tools
Tools for effective use of your time
Prioritizing tasks
Time management matrix
Action plans



For further details please contact us at 0 9840321928 or email us at askten@gmail.com
www.asktenali.com