Workshop on Customer Service with Emotional Intelligence

Workshop on Customer Service with Emotional Intelligence



Asktenali.com - HRD Trainers - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.

Asktenali.com is your perfect choice for your training needs because of its experience and capacity to train your team in HRD Topics including Soft skills. The Training Division has invested time and effort towards providing world-class services, which are both efficient and cost effective for corporate organizations. Our aim is to become a business partner by providing Training suited for your specific requirement and we believe in providing training solutions that facilitates personal growth, skill development, and skill advancement.

Asktenali.com offers full-day and multi-day workshops. Our workshops are interactive, activity and result oriented with emphasis on business applications.

For content and other details please contact us at 0 9840321928 or email us at askten@gmail.com




Effective Leadership
Team Building and Team Work
Supervisory Skills Development
Managerial Skills Development
Developing IPR Skills 
Conflict Resolution and Management 
Ethics and Values 
Emotional Intelligence 
Work and Life Management 
Time Management 
Communication Skills Development
Problem Solving and Decision Making
Creativity
Business and Corporate Etiquette
Personality Development
Grooming and Self Management 
Negotiating Skills
Management skills for Secretaries, Administration and Support Staff
Marketing and Sales Training 
Customer Care and Service
Coaching and Mentoring
Training the Trainer


For further details please contact us at 0 9840321928 or email us at askten@gmail.com 

Effective Stress Management for the Winning Professional

Stress Management



Asktenali.com - HRD Trainers - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.

Asktenali.com is your perfect choice for your training needs because of its experience and capacity to train your team in HRD Topics including Soft skills. The Training Division has invested time and effort towards providing world-class services, which are both efficient and cost effective for corporate organizations. Our aim is to become a business partner by providing Training suited for your specific requirement and we believe in providing training solutions that facilitates personal growth, skill development, and skill advancement.

Asktenali.com offers full-day and multi-day workshops. Our workshops are interactive, activity and result oriented with emphasis on business applications.

Workshop on  Stress Management

The nature, sources and causes of stress
What does stress mean to you?
Nature of stress
Sources of stress
Causes of stress
Coping with and managing stress in the workplace and at home
Discovering your stress index
Recognizing stress in self and others
Consequences of stress
Managing stress in the workplace (Stress Response analysis)
Coping with stress
Work and Life Balance
Health and Happiness

Assertive Communication for the Winning Professional

Assertive Communication

Assertive communication  It is a way to communicate your rights, feelings and needs- but in a good way. It is methods of letting people know where you stand on things and what your limits and boundaries are. Assertive communication allows you to clarify communication and stand up for yourself without making things worse or getting a negative result or response. To find out more about our training program on  Soft Skills contact us at  0 9840321928 or email us atswami@asktenali.com Effective Communication Skills

Workshop on “Communication for Professional Effectiveness”

Effective Communication Skills

Workshop on  “Communication for Professional Effectiveness”

Asktenali.com - HRD Trainers and Consultants offers full-day and multi-day  workshops. All of our corporate activities are interactive, full of adventure and emphasize business applications. We make your event fun, memorable and - most importantly - results oriented. .

 This highly interactive workshop explores Communication and Behaviors as they relate to successful management practices. 

Workshop Information

The workshop is intended to be provided in an interactive format. A variety of practical examples and case studies will also be used, which will be current and relevant to the workshop and the audience. The participants will be encouraged to play an active role in the workshop. Participants will also be encouraged to take part in a variety of exercises, as well as discuss various elements of the workshop and related issues. Participants will receive a comprehensive set of notes relating to the workshop, as well as tip sheets, checklists and other supporting information, to take away for future reference.

Target Audience

This workshop is designed for Entry Level Professionals, Executives, Front office Professionals, Managers, Supervisors or for anyone who desires to enhance their communication skills.

 The Topics covered are

Understanding Self, Role and Environment

Verbal and Non Verbal Communication (Body Language), 

Assertive Communication,

Listening Skills,

Effective Writing and Presentation,

Public Speaking,

Phone Etiquettes,

Email Writing,

Interpersonal Skills (with emphasis on business relationships),

Transactional Analysis

Telephone Etiquette

Management Development Programs from iHRDe - an initiative of Asktenali.com - 2012 more.......

Management Development Programs from iHRDe - an initiative of Asktenali.com -  2012 more.......

A well-skilled workforce equals corporate success. Along with saving your company valuable time and money, you'll provide your employees with the opportunity to learn the necessary skills to lead improvement initiatives that result in measurable sales growth, economic value, customer satisfaction and retention, and employee satisfaction and motivation. These skills will help strengthen your bottom line and create a streamlined work environment.


Asktenali.com - HRD Trainers - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.

Asktenali.com is your perfect choice for your training needs because of its experience and capacity to train your team in HRD Topics including Soft skills. The Training Division has invested time and effort towards providing world-class services, which are both efficient and cost effective for corporate organizations. Our aim is to become a business partner by providing Training suited for your specific requirement and we believe in providing training solutions that facilitates personal growth, skill development, and skill advancement.

Asktenali.com offers full-day and multi-day workshops. Our workshops are interactive, activity and result oriented with emphasis on business applications .

For further details please contact us at 0 9840321928 or email us at askten@gmail.com

Effective Business Writing for the Winning Professional

Business Writing Effective communication Skills

Business Writing There are some niceties involved with business writing. Business writing has some accepted formats, such as how to organize memos, reports, and letters.  In addition, business writing has some generally accepted practices:  writing concisely, using bullets and headings, employing short sentences, creating brief paragraphs, and getting to the point quickly. You don't waste the reader's time by being obscure nor do you patronize. In brief, business writing must be reader friendly.  If it's not, your efforts to communicate may fail.

Faculty Development Program 

Objectives: Faculty Development Program embraces an approach that assesses extensively the needs of key stakeholder groups, and then designs a comprehensive, strategic program that targets those needs. Continuous feedback and program improvements insure that institutional investments of time and emotional energy are optimized, while keeping costs manageable.

Workshop Information

A variety of practical examples and case studies will also be used, which will be current and relevant to the workshop and the audience. The participants will also be encouraged to play an active role in the workshop. Participants will be encouraged to take part in a variety of exercises, as well as discuss various elements of the workshop and related issues.

Topics covered:

Understanding Self, Role & Environment

Motivation / Focus

Developing Self Esteem and Self Confidence

Effective Communication & Presentation

Transactional Analysis

IPR Skills and Mapping Relationships

Emotional Quotient

Empathizing – the power of connecting with people

Decision Making, Problem Solving

Assertiveness – an alternative to aggressive and submissive behavior

Positive Mental Attitude

Adaptability

Personal and Professional Ethics

Spiritual quotient

Effective Leadership and Managerial Skills

Case Studies

Time and Stress Management

Health and Happiness

 Contact us Mob: 0 9840321928